Shipping policy

Shipping Rates

  • Orders $250 and up: free shipping.
  • Orders $75 to $249.99: $12.99 flat.
  • Orders under $75: $6.99 flat.

We ship within the U.S.A. and to A.P.O. addresses.

Processing and Delivery

Orders ship from our warehouse in 1 to 3 business days. An order placed Monday is typically packed Tuesday and picked up by the carrier Wednesday. You'll get an email with tracking as soon as it ships (check spam if you don't see it).

Transit time depends on the carrier and your location. We don't guarantee delivery dates.

Lost, Stolen, or Delayed Packages

Once the carrier picks up your package, delivery is in their hands. We don't perform package intercepts or address changes after pickup, so please double-check your address at checkout.

If tracking shows no movement for 15 days, email us and we'll file a claim with the carrier. If the claim is approved, we'll send a replacement.

Packages marked "delivered" by the carrier are not eligible for replacement. Nomadic Research LLC is not responsible for shipments lost or stolen in transit or after delivery.

Questions

Email customerservice@nomadicresearch.com, Monday through Friday, 9 am to 5 pm PST.